Tap to Ride with Google Pay™ is Here

Android users, your phone or Wear OS watch can be your fare. Learn how to add an ORCA card to your Google Wallet™ or transfer an existing card here.

Safe, Secure Travel Across the Puget Sound Region

Across the ORCA transit network, our goal is for every trip to be safe and welcoming. Regardless of your destination, we always want transit to be your #1 way to get there.

Clear Expectations

Whether you’re in Bremerton, Everett, Seattle, Snohomish, or Tacoma, there are clear expectations of our riders:

  • Act in a safe manner.
  • Be considerate of others.
  • Pay the fare. We offer reduced fares for people with disabilities, people with lower incomes, and seniors. Youth ages 18 and younger ride free.
  • Do not smoke, vape, or use drugs.
  • Respect the operator.
  • Take all belongings and any trash with you.

Violators may be asked to leave or be removed. They may also face penalties such as community service, fines, and jail.

Protecting and Serving Our Riders

ORCA agencies work with community partners, law enforcement and transit security. We’re committed to connecting riders with needed resources and services; maintaining a clean, enjoyable and friendly transit network; and upholding rules in a fair and unbiased manner.

Community TransitEverett TransitKing County MetroKitsap TransitPierce TransitSoundTransitWashington State Ferries

How riders can help

Your ORCA card is your passport to buses, ferries, light rail trains, streetcars, and countless other ways to travel the beautiful Puget Sound region. As more and more people ride transit, the safety environment improves for everyone. If you see something amiss, please let us know.

In an emergency, call or text 9-1-1.

Please also report less urgent incidents to the respective transit agency. Your feedback guides our service and improves our system.

Community Transit

Contact us: https://communitytransit.org/contact

Customer service: riders@commtrans.org, 425-353-RIDE (7433) TTY: 711

Safety and security, including rules of conduct: https://communitytransit.org/safety

Security: 425-521-5900

Everett Transit

Contact us: etmail@everettwa.gov

Customer service: 425-257-7777

Safety and security: https://everetttransit.org/305/Safety-Security

King County Metro

Contact us: https://kingcounty.gov/contact

Customer service: 206-553-3000

How to ride: https://kingcounty.gov/how-to-ride

Rider code of conduct: https://kingcounty.gov/code-of-conduct

Safety: https://kingcounty.gov/metro/safety

Kitsap Transit

Contact us: https://www.kitsaptransit.com/contact

Customer service: 1-360-373-2877 or 1-800-501-RIDE

Rules, safety, and tips: https://www.kitsaptransit.com/how-to-ride/rules-safety-and-tips

Pierce Transit

Contact us: https://PierceTransit.org/contact-us

Customer service: 253-581-8000 (option 2), https://PierceTransit.org/customer-service

How to ride: https://PierceTransit.org/how-to-ride

Non-emergency safety or security questions and concerns: pubsafety@piercetransit.org, 253-581-8040

Safety and security, including rider code of conduct: https://PierceTransit.org/security

Thank You

On behalf of your ORCA agencies, thank you for riding and supporting transit. Transit ridership is increasing, and residents and visitors are going more places, more often. Our vision is to continue to grow and improve your world-class regional transit network to serve you best.