Adding value to your ORCA card

Add daily or monthly passes to your card

Add a dollar amount to your card with E-purse and pay as you go

Now you can add E-purse and passes in real time.

Adding a payment method on myORCA.com

Account payment settings link screenshot

Login to your myORCA.com account. On the home screen, navigate to the left-hand side of the webpage and click “payment settings”.

 

Or, in the upper right-hand corner under “shopping cart”, you may see a person icon. If you click this, a menu will come up where you can click “payment settings”.

Add payment methods screenshot

You will then be taken to this screen, where on the right-hand corner you can click “add a new payment method”.

Name payment method and optionally set as default method screenshot

Then, you can name your payment method and select if you would like it to be the primary, default payment method.

Entering your payment information screenshot

You will then be routed to a secure screen where you can enter your payment information. After clicking submit, you’re done! You will be taken back to the original screen where at that point, you can set up autoloads and purchase cards and ORCA products.

Adding a payment method on the myORCA app

Your ORCA card screenshot

Login to the myORCA app. On the bottom navigation bar of the app, select “account”.

Payment settings screenshot

One you’re in the account section, click “payment methods”.

Add a payment method screenshot

At the bottom of the page, select “add a payment method”.

Entering payment information screenshot

You will then be routed to a secure screen where you can enter your payment information. After clicking submit, you’re done! You will be taken back to the original screen where at that point, you can set up autoloads, purchase cards and ORCA products or add more payment methods.

E-purse

E-purse is a pre-paid value of up to $400 and is used like a debit card.

Watch our tutorial on how to add value to your card.

If you have registered your card, you have full access to reload your card, report it lost, and other card functions.

If you have not registered your card, you can load your card as a guest user. You will only be able to load your card.

Watch our tutorial on how to set up an autoload.

Manage card button screenshot

Login to myORCA.com and find the card you wish to add an autoload to. Click manage this card.

Turn on autoload button screenshot

On the E-Purse Tab, click Turn on Autoload

You can add a fixed amount on a day of the month or reload your card when your balance reaches a certain amount.

Add autoload information screenshot

Then chose the amount you want to load, select your payment method, and click Add Autoload.

Passes

How to load a pass online

Watch our video or see the steps below.

Manage card button screenshot

Login to your account or click “reload my card” on the homepage of myorca.com.

Add passes screenshot

Click passes, and choose between regional or agency. Select daily or monthly, and then the cost of the one-way trip.

Proceed to checkout screenshot

Proceed to check out.

Price list

How to load

We have a number of online and in-person options where you can load value to your ORCA card with cash, debit/credit card or check.

Load E-purse value or passes to your card at these locations:

  • Online at myORCA.com (debit/credit card)
  • MyORCA app (debit/credit card)
  • Vending machines (debit/credit card and cash)
  • Retail locations (E-purse only) (debit/credit card and cash)
  • ORCA Customer Service Offices (debit/credit cards, cash, check)
  • By phone (debit/credit cards)
  • By mail (check, money order, debit/credit card)

Managing your account

Create an account and connect your card to see the benefits of having an account! With a registered account, you can set up autoloads, protect your balance, manage multiple cards on one account, and transfer balances between cards.

Create or manage your ORCA account

Linking and unlinking cards

An ORCA card can only be registered to one account at a time. To get full card access to a card that is registered to another account, it must be un-registered and then re-registered to the new account.

Manage your ORCA card

Adding a payment method on myORCA.com

Account payment settings link screenshot

Login to your myORCA.com account. On the home screen, navigate to the left-hand side of the webpage and click “payment settings”.

 

Or, in the upper right-hand corner under “shopping cart”, you may see a person icon. If you click this, a menu will come up where you can click “payment settings”.

Add payment methods screenshot

You will then be taken to this screen, where on the right-hand corner you can click “add a new payment method”.

Name payment method and optionally set as default method screenshot

Then, you can name your payment method and select if you would like it to be the primary, default payment method.

Entering your payment information screenshot

You will then be routed to a secure screen where you can enter your payment information. After clicking submit, you’re done! You will be taken back to the original screen where at that point, you can set up autoloads and purchase cards and ORCA products.