June 24, 2022
ORCA Cards At Vending Machines This Summer
Some vending machines may be temporarily sold out of ORCA cards this summer Due to supply chain issues with card…
Read more about ORCA Cards At Vending Machines This SummerORCA Tips and Troubleshooting Guide
Can't login? Not getting your account verification email? Card not working? Get answers to these questions and more.
Getting started with ORCA!
Visit our guide to find which card is right for you, pay your fare, and manage your card and account.
Quick tips
Introducing new ORCA
Now you can manage your card with the new myORCA mobile app and website which makes paying for transit rides in the Puget Sound region faster and easier.
Later in 2022, we’re adding more retail locations where you can buy and reload ORCA cards, and introducing a new card design.
All ORCA cards work. Use the ORCA card you have or get a new one.
Find the ORCA card for you
Use your ORCA card to pay for trips.
Get started
Manage your ORCA card from the myORCA mobile app.
Learn more about the mobile appUsing your ORCA card to pay
Managing your cards with myORCA
Find the right ORCA card for you
Adding Value
Managing your business account
Loading ORCA at retail stores
Still didn't find what you're looking for?
Visit FAQsORCA News
June 16, 2022
The best place to check your ORCA card balance
Following the launch of the new ORCA system in May 2022, the replacement of over 6,000 old ORCA devices will…
Read more about The best place to check your ORCA card balanceJune 3, 2022
Ride on a budget with ORCA
All customers save money on transit using the ORCA card, with its built-in transfer credit and daily and monthly passes.…
Read more about Ride on a budget with ORCA
May 27, 2022
Updated: ORCA Launch Troubleshooting Tips
Here are the most frequently asked questions from our customers during the first weeks of the ORCA launch: Can’t access…
Read more about Updated: ORCA Launch Troubleshooting TipsMay 26, 2022
What’s up with the ORCA card readers?
We have received many questions from customers regarding card readers in the new ORCA system. What is the new ORCA…
Read more about What’s up with the ORCA card readers?Public meetings and information
The ORCA Joint Board
Created in 2003, the ORCA Joint Board serves as the governing, policy-setting body that oversees all activities related to the design, implementation, operation, and maintenance of the ORCA system.
Membership on the Joint Board consists of one executive from each of the following ORCA Agencies: Community Transit, City of Everett, King County, Kitsap Transit, Pierce Transit, Sound Transit, and Washington State Ferries.
ORCA Joint Board Members
Click the button below to read about the Joint Board members.
Board Documents
All Joint Board Documents (i.e., meeting agendas, action items, briefings, and minutes) dated after June 1, 2022 will be posted on this site and will remain available for the public.
Meeting Calendar
Meeting agendas and documents will be posted at least 24-hours in advance of each scheduled meeting.
Jul 11
July 2022 Joint Board Meeting
July 11, 2022 | 1:30 pm - 3:00 pm
Union Station, Santa Fe conference room, 401 S. Jackson St. Seattle, WA 98104
Aug 8
August 2022 Joint Board Meeting
August 8, 2022 | 1:30 pm - 3:00 pm
Union Station, Santa Fe conference room, 401 S. Jackson St. Seattle, WA 98104
Sep 12
September 2022 Joint Board Meeting
September 12, 2022 | 1:30 pm - 3:00 pm
Union Station, Santa Fe conference room, 401 S. Jackson St. Seattle, WA 98104
Public Records Request
Please fill out the Public Records Request form via Sound Transit to make a request.
Public Comment
Written public comments should be relevant to an ORCA Joint Board meeting agenda and they are provided directly to the executives who sit on the Joint Board.
If you would like to contact us with general feedback or if you need technical support, please contact customer service.
The ORCA Joint Board
Created in 2003, the ORCA Joint Board serves as the governing, policy-setting body that oversees all activities related to the design, implementation, operation, and maintenance of the ORCA system.
Membership on the Joint Board consists of one executive from each of the following ORCA Agencies: Community Transit, City of Everett, King County, Kitsap Transit, Pierce Transit, Sound Transit, and Washington State Ferries.
