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NOTE: We are currently experiencing a 3 week delay in sending out ORCA card orders. We appreciate your patience.

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For order inquiries please include your order number or receipt reference.
Typical response time is 2-3 business days
Optional for callback during weekday


Call the ORCA Regional Call Center during regular business hours (closed weekends and holidays).

888-988-6722 / TTY Relay: 711
Non-English: 800-823-9230

8 a.m. – 5 p.m. PST