Changes and Improvements: ORCA at Retail Stores
We’re adding more ORCA retail locations to communities across the Puget Sound and including more locally owned businesses. To make this happen, you’ll notice some changes at retail stores.
Depending on where you shop, you can keep using your existing ORCA card, or you may need get a new one.
What you need to do depends on where you shop
Learn more below about what you can do at your store.
Reload New and Classic Cards: Fred Meyer, QFC, Boost Mobile (Auburn), Vashon Thriftway, Sunset Chevron (Renton), Ay Jalisco, Mini Mart (Everett), Asian Family Market
These stores:
- Reload money on all ORCA cards, including blue/RRFP and redesigned black/RRFP cards
- Reload all card types, including adult, senior, disabled, and ORCA LIFT
- Sell Adult ORCA cards for $3. Stores do not sell pass products.
These stores do not:
- Sell new or replacement senior, youth, disabled, or ORCA LIFT cards.
You can get one of these cards online at myORCA.com or at a customer service location. Find a location at www.myORCA.com/where-to-buy.
Reload New Cards: Safeway, Albertsons, Haggen, WinCo
These stores:
- Reload money on only new, redesigned black and RRFP cards
- Reload all card types, including adult, senior, disabled, and ORCA LIFT cards at check-out lanes. WinCo reloads and sells cards at the guest/customer service area.
- Sell Adult ORCA cards for $3. Stores do not sell pass products.
- WinCo only sells or reloads cards to customers with a Western Union account. An account can be created at the store.
These stores do not:
- Sell new or replacement senior, youth, disabled, or ORCA LIFT cards.
You can get one of these cards online at myORCA.com or at a customer service location. Find a location at www.myORCA.com/where-to-buy.
Read More About Changes to ORCA at Retail
Customer Resources
Converting E-purse Value to a Pass
Reminder: All stores no longer sell ORCA passes, they only reload E-purse value to cards.
Need a New Card? Here's Where You Can Get One!
For Adult Cardholders: Online, in-store, ORCA Vending Machine, Calling or Visiting ORCA Customer Service
For Youth and Senior Cardholders: Online, Calling, or Visiting ORCA Customer Service
For Disabled and LIFT customers: Online, Calling, or Visiting ORCA Customer Service
Learn More About the Changes
Read more detailed information about the changes coming to retail.
Don't Want to Read More? Watch ORCA Videos!
Visit our Youtube page to watch one of our videos.
More retail locations coming soon!
As we expand, stay tuned and keep checking back as we add more local retail locations to the network.
